Privacy Policy

Who We Are

Justus Electric provides residential and commercial electrical services in Massachusetts. This policy applies to information collected through this website and related service communications.

Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as name, phone number, email, city, and project details.
• Service request data you submit through chat, forms, calls, or email.
• Technical and usage data, such as IP address, browser type, pages visited, and timestamps.
• Communication records needed to schedule, diagnose, and complete your service request.

How We Use Your Information

• Respond to inquiries and provide estimates, scheduling, and electrical service support.
• Diagnose issues, prepare scope recommendations, and communicate project updates.
• Improve website performance, reliability, and user experience.
• Maintain business records, billing, and legal compliance obligations.
• Prevent abuse, fraud, and unauthorized access to our systems.

Cookies and Analytics

We may use cookies and similar technologies to support site functionality, understand traffic patterns, and measure site performance. You can control cookies through your browser settings, but disabling cookies may impact parts of the website.

How We Share Information

We do not sell personal information. We may share information only when needed to operate our services, including:

• Service providers that support website hosting, communications, and workflow automation.
• Professional advisors, legal authorities, or regulators when required by law.
• Business transfers, if ownership or structure changes in the future.

Data Retention

We retain personal information for as long as needed to respond to requests, deliver services, maintain records, resolve disputes, and meet legal or safety requirements.

Your Choices and Rights

You may request access, correction, or deletion of your personal information, subject to legal exceptions. You may also opt out of non-essential marketing communications at any time.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data. No internet transmission or storage system is guaranteed to be fully secure.

Third-Party Links

Our website may include links to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

Policy Updates

We may update this policy from time to time. Changes are posted on this page with an updated effective date.